RDP (Remote Desktop Protocol) is an important feature of Windows 10. This allows the users to control the system from another device or regain files or provide PC support. This is convenient for the customers. But if your system is not connected to the internet properly, then you are not able to make use of the RDP feature in Windows 10. However, there are other factors as well that causes the Remote Desktop connection issue in Windows 10.

Oct 04, 2018 Actually there is a computer in front of my eyes, and someone thinks someone else accessed to this computer via Remote Desktop. Is there any log file? Can I use Event viewer (Windows Logs Application) to prove someone had access to this computer on specific time (with remote desktop connection). None of the suggestions above helped in our case: connections sometimes worked (1 out of 30 times), but mostly they didn't, no matter connection settings, registry values or updates on client PC. The behavior was highly inconsistent. Turned out we were flooded with traffic on RDP port 3389, caused by bots trying to brute-force a login. You can start the Remote Desktop Connection from Start All Programs Accessories Remote Desktop Connection or run Mstsc.exe from the Run dialog or Search box. The window will show the current connection in the computer box or you can select a previous session from the drop down. Click the Show options button at the bottom left.

There are various free utilities that provide setup with a remote connection. In this article know how the RPD connection works and also how to troubleshoot remote desktop connection problem in Windows 10.

Since the proper networking is the basic requirement of RDP, so be sure that both computers sources are communication well or not test the network connection. And first, try to fix the problem by enabling the built-in RDP utility in Windows 10.

Troubleshoot Remote Desktop Connection Issues in Windows 10

Method 1- Enable Remote Desktop for Windows 10

The RDP feature is by default disabled and to fix the problem, you need to turn the remote feature on. Follow the given steps:

• First type: remote settings into the Cortana search box.

• Now choose the option Allow Remote Access to your computer from the results at the top.
• Next System Properties will open to the Remote tab.
• You need to select Allow Remote connections to this computer from there.
• And for better security keep the box checked for Network Level Authentication.
• And lastly, enable incoming remote connections on the connected PC.

Now check the RDP is working properly or not in Windows 10. If not then make use of the method 2.

Method 2 – Check the Firewall

Here you need to verify the Windows firewall as this might also be creating the problem:

1. Go to Control Panel then Windows Firewall and click on Allow an App or feature through.
2. Now in this Window select the Remote Desktop Connection if it is not enabled by default and click on Change Settings.
3. Check the firewall settings and enable all incoming Remote Desktop Connection

By checking the firewall settings you can fix the problem but if not then you need to check some other important services. The RDP service is provided by Windows and this service must run in any Windows OS it doesn’t matter it is enabled or properly checked. But if the RDP service is not running automatically then you need to run it manually.

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Method 3 – Remote into Your PC

You have many choices when it comes to remotely connect to the other computer. For this use traditional desktop app or the Remote Desktop universal app

Tip: If you have a lot of PCs and devices on your home network, a useful free utility to use is Advanced IP Scanner

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• Install and launch the app and type a name for the PC, its hostname or IP address, and select Connect.

• Next enter the username and password used for the computer you’re connecting into. And also, if you’re going to remote into it often, then check the box to remember your credentials.

• You will get the security message, click Go ahead and Connect and check the box for it to not remind you again.

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• Next, you can now start using the remote computer for configuration, remote support, or as per your requirement

• You can also go to Settings and then connection settings in the app and configure the appearance, devices and also make other adjustments according to your requirement.

Method 4 – Remove your Credentials from Remote Desktop

According to some users, the Remote Desktop won’t connect because of the issue with credentials. So remove the credentials to fix the RDP connection issue.

Follow the steps to do so:

1. Hit Windows + SKey > enter remote desktop. And from the menu click on Remote Desktop Connection.

1. As the Remote Desktop Connection window opens > go to Advanced tab > click on Settings.

1. Next click on Delete Credentials.
2. After deleting credentials, check whether the issue is resolved or not.

Method 5 – Turn Off Custom Scaling

If the above solution won’t work for you then it might happen the issue is related to custom scaling. Many users’ uses the custom scaling on larger monitors, but sometimes this can cause issues with Remote Desktop. This can be fixed by turning custom scaling off.

Follow the steps to do so:

1. Press Windows + I key to open Settings app> go to System

1. Check if custom scaling is turned on, you can see “A custom scale factor is set message.” > click on Turn off custom scaling and sign out.

1. And as you sign back in > the scaling should be set to default and the entire Remote Desktop problem is resolved.

Method 6 – Check if 3389 Port is Enabled

The firewall blocks certain ports for protecting your system but in some cases, this can block certain ports as well mistakenly.

The 3389 port is the one that might be blocked by Firewall and due to this, you are facing the Remote Desktop not working after Windows 10 update.

The port 3389 is utilized by Remote Desktop and if this is not enabled then you might start getting the error. And if the port enabled then disable and enable your firewall. As the quick firewall reset fixes the issue.

Method 7: Reinstall RDP Windows 10

Well, if none of the above-given solutions works for you then reinstall remote desktop Windows 10. This is the last solution that works for many users. First, uninstall the RDP and after that reinstall RDP Windows 10.

Follow the steps to do so:

• Click Start > right-click on Computer > choose Properties
• Choose the “Remote Desktop” tab > click Advanced > choose to Allow whether you have an older version or latest version of RDP installed on your system.
• Choose OK > close your windows. Restart your computer.
• RDP will now reinstall itself.

Hope after following the given solutions you are able to fix the Remote desktop connection not working in Windows 10.

Conclusion:

So this is all about the remote desktop connection not working issue in Windows 10.

I tried my best to provide the possible solutions to fix RDP connection issue in Windows 10.

Follow the given solutions one and one and get rid of the issues in Windows 10 OS.

Apart from that make use of the Windows Repair Tool if your Windows OS system is responding slowly or the apps are performing unhurriedly. This tool will gradually fix various errors in Windows 10 and also increases the performance of the PC and apps. Apart from that Windows issues and errors, this is also capable to fix Registry error, PC error, Network error, hard Drive and many others.

Additionally, if you find the article helpful or have any query, comment, questions or suggestions related, then please feel free to share it with us in the comment section below or you can also go to our Fix Windows Errors Ask Question Page.

Good Luck!!!

There are occasions when you need to copy or transfer files between your local and remote computers via remote desktop. However the copy and paste generally doesn’t work. The well-known solution is to enable drive mapping in remote desktop, so you can access your local drive from the remote computer. But it will expose your personal local drive to that computer, which can also lead to virus attack.

Actually, you can make the copy and paste function work by starting the Rdpclip utility. Rdpclip (remote desktop clipboard) is responsible for providing copy/paste functionality over a remote desktop connection, which is available in all versions of Windows. To regain the copy and paste function, you’ll need to manually restart the Rdpclip.exe utility.

How to Copy and Paste Files Across Remote Desktop?

1. Click Start, type mstsc in the Run box to start up a remote desktop connection dialog.
   
2. Then expand the dialog by clicking on Options, then check the Local Resources tab.
3. Make sure the Clipboard is checked, so the Rdpclip utility will be automatically started in your remote computer after setting up a remote desktop connection.
   
4. The next step is to launch the Rdpclip utility on your local computer. Just click Start menu, type rdpclip in the Run box, press Enter key. The program will run in the background.
5. Now you should be able to copy and paste files from your local computer to a remote desktop session, drag and drop files from the remote desktop machine to your local machine.

If the copy and paste function still does not work or stops working all of a sudden, you may need to kill the Rdpclip process and start it again.

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